BUSINESS SERVICES    
           
   

 

DEFINITION OF PATHWAY

Business Services provide employment and training opportunities for people with disabilities, through commercially viable enterprises.

Business Services:

  • provide training and supported employment for people with disabilities in a range of business settings
  • develop, grow and sustain commercial businesses
  • are required to provide appropriate employment conditions for their staff and employees.

Business activities:
Business Services operate across a wide range of business & industry lines, including:

  • packaging /assembly/shrink wrapping – eg. therapeutic goods, wine, food, mail, cutlery, supermarket goods, ear plugs, lights, electronics, books, manuals
  • plant nursery – retail, wholesale, some berry/fruit farming
  • horticulture -gardening and garden maintenance, viticulture
  • work crews – mainly garden maintenance, cleaning, car detailing
  • recycling/collecting and sorting of glass, plastic, paper, clothing
  • timber products – furniture, survey pegs, pallets, lattice, stakes, dog kennels,
  • trophy engraving
  • laundry – commercial and domestic, ironing services
  • hospitality - food preparation, cooking, waiting & food service, canteens, shops, coffee shops,
  • food delivery, cottage industries
  • engineering – metal, plastics, electrical
  • artwork/crafts/screen printing
  • sewing – commercial, embroidery
  • data entry / clerical
  • printing – photocopying, print runs, mailouts
  • miscellaneous – transport services, soap production, bags.

There are four main models of supported employment within Business Services:

  • An enclave involves the placement of a number of people with disabilities in an external commercial organisation or industry. The employees work together, usually on the same job, with ongoing support, training and supervision
  • Mobile work crews are generally comprised of a small group of people with disabilities who are employed to provide specialised contract work in varied locations in the community. The employees work in relatively close proximity and travel between work sites together. Supervision, training and transportation are provided by the crew trainer/supervisor
  • The small business model is a small single-purpose, not-for-profit business operation that employs up to 20 people with disabilities, sometimes with a relatively high ratio of support staff
  • The medium/large business model tends to be a business of more than 20 employees that provides employment and training opportunities for people with disabilities. These services generally operate within a number of industries and have multiple product or service lines offering employees a diverse choice of career paths.


THE ROLE OF BUSINESS SERVICES

B

Business Services provide employment and training for people with a disability. Long-term sustainable employment within a supported environment is available, while those looking to move into open employment in the future can benefit from training within a supported work environment.

Many Business Services also provide the opportunity for school students to participate in work experience to assist in their transition into the workforce and enable them to make a more informed choice about the type of work that they want to do in the future.

There are four main aspects to training in Business Services:

  • on-the-job training in specific work skills
  • work preparation training
  • accredited training
  • assistance for open employment.

Work preparation training
Business Services have an important role to play in providing opportunities for on-site work preparation training for people with disabilities seeking employment. They provide ‘real-work’ experiences in a supported environment where individual training can be provided.

Such training is similar to programs operating in mainstream business. Work preparation training is valuable for people with disabilities seeking either open or supported employment.

Opportunities are provided for people with disabilities to:

  • develop basic work skills and behaviours within a work context
  • make informed choices about work options.

Training for on-the-job work skills
Business Services provide on-the-job training to enable people to acquire task specific job skills. The training process emphasises the development of a work ethic as well as developing an awareness of an employee’s rights and responsibilities including health and safety.

On-the-job training in Business Services can be ongoing and seeks to achieve:

  • the development of skills for a specific task/job
  • the development of competencies for alternative positions
  • the enhancement of career prospects within the business.

Accredited Training
Some Business Services offer the opportunity for its employees to participate in various accredited training courses. These courses include certificates in:

  • Viticulture
  • Horticulture
  • Furnishings
  • Small Business

These courses are completed while working within the supported work environment.

Assistance for open employment
Business Services are able to support and assist employees in securing employment in the broader labour market, through the acquisition of skills, experience and confidence, leading to successful transition options into open employment.


OUTCOMES

Business Services have the potential to achieve a range of outcomes for the individual, employer and the broader community:

For people with disabilities, outcomes include:

  • employment
  • job security
  • fair wages and conditions of employment
  • job satisfaction
  • skill development and acquisition including social skills, work behaviours and a strong work ethic
  • career opportunities for individual employees to achieve their employment aspirations and potential
  • increased independence.

 


ELIGIBILITY

Individuals who are interested in applying for work in a Business Service need to be endorsed by Centrelink as being eligible for a specialist Disability Employment Agency service.

Individuals can either contact Centrelink to find out if they are eligible for a Specialist Disability Employment Agency service or they can contact a Business Service direct, for assistance to discuss their eligibility.

Business Service providers may specialise in their scope of service or provide for a diverse group of people with disabilities. In some agencies, only students with an intellectual disability can access the service. Other agencies may provide specialist support for people with a range of disabilities, including physical, intellectual, psychiatric, or those with a sensory disability. Some service providers are able to support individuals with dual and multiple disabilities.

Visit Centrelink website


ACCESS
Schools collaborate with service providers to arrange work experience and transition programs at a Business Service through the Negotiated Education Plan (NEP) and the DECS Transition Plan. This will increase the prospect of achieving successful outcomes.

Service providers have requirements for obtaining pre-placement information relating to the student. The aim is to ensure an appropriate work placement with recommendations for levels of support. Work placement assessment and reviews take place to provide valuable information for transition and careers planning in conjunction with the student, families/carers and schools.


COSTS/FUNDING
Business Services are partly funded by the Commonwealth Government to provide training and paid employment for people with disabilities.

KEY CONTACTS/ SUPPORT AVAILABLE
A list of Business Services is available on:

DIRC website visit website

NEP on the SERU website visit website

 
Options
  print page
view
role model 1
  signing 1
  transcript 1
 
           
    © Copyright 2003 DECS